1. What is the warranty policy for the oxygen concentrator?
2-year warranty and lifetime service are provided
1). Free technical training
2). Spare parts will be sent with bulk orders in advance
2. How to resolve issues with the machine?
Please contact sales, describe the problem and provide the machine serial number and video. We will respond within 24 hours and provide a solution within 48 hours.
3. Can you provide product training and technical support?
Yes, we have a professional sales and technical team to provide online training and issue training certificates.
4. Can the machine be returned if there is an issue?
It is not recommended to return the machine because it is international transportation, the return process is complicated and the cost is expensive. If you have any questions, please contact our sales and we will give you a reasonable solution.
